If something isn't right, here's how returns and refunds work at Treasure Corner.
30 days to return eligible items| Return window | 30 days from delivery |
| Restocking fee | None |
| Exchanges | Not currently offered |
| Refund method | Original payment method |
| Refund processing time | Up to 10 business days after we receive and approve your return |
How to return an item
Email support@treasurecorner.store within 30 days of delivery, letting us know the order number and item you'd like to return.
We'll confirm the return address and any next steps. Please return the item in its original condition and packaging where possible.
Once we receive your return, we'll check that it meets the conditions below and approve it.
Your refund is issued to your original payment method within 10 business days of approval.
Eligibility
- Returns must be requested within 30 days of the delivery date.
- Items should be unused and in the condition you received them, with original packaging where possible.
- Proof of purchase, such as your order number, is required.
Exchanges
We don't currently offer exchanges. If you'd like a different size, colour, or item, simply return your original purchase for a refund and place a new order for the item you'd prefer.
Restocking fee
There is no restocking fee on eligible returns.
Refunds
Once your return is received and approved, we'll issue your refund to the original payment method (Visa, Mastercard, or American Express) used at checkout. Please allow up to 10 business days for the refund to be processed after approval.
Damaged or incorrect items
If your order arrives damaged or you've received the wrong item, contact us straight away at support@treasurecorner.store and we'll sort it out at no extra cost to you.